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Privacy Policy​

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Below, we inform you about the handling of your personal data collected during the use of our website and the services we offer. In order to provide you with the functionalities and services of our website, it is necessary to collect and process personal data. This includes various processing activities, such as collecting, storing, processing, analyzing, forwarding, or deleting data. Our data processing is always in accordance with the legal regulations, particularly in accordance with Article 13 of EU Regulation 679/2016 (GDPR). Below, we explain which data we collect, why it is necessary, and what rights you have regarding your data.

In accordance with the provisions of the regulation, Lanzwiesen Alm processes personal data in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, as well as integrity and confidentiality.

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1. Data Controller

The data controller for the processing of your personal data on this website is:

Lanzwiesen Alm
I-39030 Olang, Pustertal, South Tyrol, Italy
VAT No.: IT03042740211
Contact:
Phone: +39 3402188357
Email: lanzwiesenalm@gmail.com
Website: www.lanzwiesenalm.com

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2. Collected Data and Processing Purposes

a) Reservations and Contact

We collect the following data when you make reservations via our website or contact us:

  • Name

  • Email address

  • Phone number

  • Additional voluntary information (e.g., special requests)

Purpose:

  • Processing of reservations

  • Responding to your inquiries

b) WhatsApp Contact

If you contact us via WhatsApp, we process:

  • Your phone number

  • The content of your message

Note: WhatsApp processes data according to their own privacy policy.

c) Automatically Collected Data

When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Date and time of access

  • Visited subpages

d) Purpose:

  • Ensuring technical functionality

  • Optimizing our website

e) Cookies and Analytical Tools

Our website uses cookies to facilitate usage, analyze behavior, and provide personalized content.

Types of cookies:

  • Required cookies: Necessary for the operation of the website.

  • Analytical cookies: Collect anonymized usage data (e.g., Google Analytics).

  • Marketing cookies: Enable personalized advertising based on your behavior.

Google Services:

  • Google Analytics: Website usage analysis.

  • Google Maps: Displaying our location.
    These services may process personal data such as IP addresses.

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3. Legal Basis for Processing

The processing of your data is based on the following grounds under Article 6 GDPR:

  • Art. 6 (1) (b): Performance of a contract (e.g., reservations).

  • Art. 6 (1) (a): Consent (e.g., for cookies or marketing activities).

  • Art. 6 (1) (f): Legitimate interest (e.g., website analysis).

  • Art. 6 (1) (c): Compliance with legal obligations.

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4. Data Sharing with Third Parties

Your data will only be shared when necessary:

  • With service providers for the provision of the website or processing of inquiries

  • With providers like Google for services such as Analytics and Maps

Data Transfer to Third Countries:
Data transfers to Google are made based on standard contractual clauses of the EU.

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5. Data Retention

  • Reservation data: Stored according to legal retention periods and then deleted.

  • Cookies: The storage period varies depending on the type of cookie and your consent.

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6. Your Rights

You have the following rights under the GDPR:

  • Right to access: You can inquire about what data we store about you.

  • Right to rectification: You can request the correction of incorrect data.

  • Right to erasure: You can request the deletion of your data when it is no longer needed.

  • Right to restriction: You can request a restriction on the processing of your data.

  • Right to data portability: You can request your data in a machine-readable format.

  • Right to object: You can object to the processing of your data, especially for direct marketing.

  • Right to withdraw: You can withdraw your consent at any time.

  • Right to lodge a complaint: You can contact the supervisory authority if you believe your data is being processed unlawfully.

To exercise your rights, please contact us at lanzwiesenalm@gmail.com

 

7. Cookie Management

You can manage your cookie settings via our cookie banner or your browser settings.

Browser Instructions:

  • Firefox: Settings > Privacy > Manage Cookies

  • Chrome: Settings > Privacy > Content Settings > Cookies

  • Safari: Settings > Privacy > Cookies

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8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, and misuse.

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9. Changes to the Privacy Policy

We reserve the right to update this privacy policy in case of legal or technical changes. Please review the current version regularly.

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Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses cookies to analyze the use of the website. The information generated by cookies, including your IP address, is transferred to Google servers in the USA and stored there. This data helps Google create reports on website activity and provide additional services related to website and internet use.

Google may share this information with third parties if required by law or if third parties process data on behalf of Google. However, your IP address will not be merged with other Google data. You can object to data collection by installing a browser plugin at https://tools.google.com/dlpage/gaoptout?hl=en.

Further information can be found at:

We use Google Analytics with IP anonymization (IP-Masking) to ensure that your IP address is only processed in a truncated form. Additionally, we analyze data from Google AdWords and the DoubleClick cookie for statistical purposes. You can disable these features at https://adssettings.google.com/?hl=en.

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SSL/TLS Encryption

Our website uses SSL/TLS encryption to protect your data during transmission from unauthorized access. A secure connection is indicated by "https://" and the lock symbol in the browser's address bar. This also applies to encrypted payment transactions for common payment methods such as credit cards or direct debits.

 

Google Maps

This website uses Google Maps to display interactive maps and enable easy use of the map feature. When Google Maps is accessed, data such as your IP address is transferred to Google. If you are signed in to Google, this data may be associated with your Google account. If you do not wish this, please log out before using the service.

Google processes this data for advertising and market research purposes. You can object to the creation of such user profiles by contacting Google directly. Further information can be found here:

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